Receptionist Entry-Level

Houston, TX

Full Time

Entry Level

Receptionist

Company: GCP PAPER USA, Inc.

Location: Houston / New Caney, TX

Job Type: Full-Time | Non-Exempt

Shift: Monday – Friday

Job Summary

GCP PAPER USA, Inc. is seeking a friendly, organized, and reliable Entry-Level Receptionist to welcome guests and support daily office operations at our New Caney plant. As the main point of contact at the front desk, you will greet visitors, answer phone calls in both English and Spanish, and assist with general administrative tasks.

This is a great entry-level opportunity for a customer-focused candidate looking to start a career in administrative operations within a growing manufacturing environment. No prior manufacturing experience required. We will train you on our plant safety and check-in procedures!

Key Responsibilities

1. Front Desk & Visitor Care

Warmly greet all arriving visitors, job applicants, vendors, and delivery drivers in both English and Spanish.
Assist guests with our visitor check-in system, issue visitor passes, and share basic facility safety guidelines before granting entry.
Maintain a clean, welcoming, and tidy front lobby area.

2. Phone & Communication

Answer incoming central phone calls promptly in English and Spanish.
Direct calls to the correct person or department and take clear, accurate messages when someone is unavailable.
Check and direct main reception email inquiries.

3. Mail & Administrative Support

Receive, sort, and distribute daily mail and incoming packages.
Assist team members with basic administrative tasks such as copying, scanning, filing paperwork, and organizing meeting folders.
Help monitor front-office supply levels (pens, paper, folders) and place reorders when supplies run low.
Assist in scheduling meeting rooms and setting up simple beverage or lunch arrangements for site meetings.

Qualifications & Requirements

Education: High School Diploma or GED required.
Language: Full professional fluency in both English and Spanish required (verbal and basic written).
Experience: 0 to 1+ years of experience in customer service, retail, food service, or administrative support. (Entry-level candidates with strong communication skills are encouraged to apply!)
Skills:
- Basic proficiency with computers and Microsoft Office (Outlook, Word, Excel).
- Friendly, dependable, and punctual.
- Comfortable speaking on the phone and greeting people in person.
Work Authorization: Must be legally authorized to work in the United States without corporate sponsorship.

Physical Requirements & Work Environment

Front Office: Primary work is done at a desk in a clean, climate-controlled front office environment.
Physical Tasks: Sitting for extended periods, along with occasional standing, walking, bending, or light lifting (up to 20 lbs for mail or office supply boxes).
Plant Floor: Occasional short walks into the plant area to escort guests or deliver documents. (Company-provided safety boots, safety glasses, and hard hat are required when on the plant floor.)

What We Offer

100% Employer-Paid Healthcare: Fully covered individual Medical, Dental, and Vision insurance.
100% Employer-Paid Disability: Fully covered Short-Term Disability (STD) and Long-Term Disability (LTD).
401(k) Retirement Plan: Retirement savings plan with corporate matching.
Paid Time Off: Generous PTO package and paid annual holidays.

GCP PAPER USA, Inc. is an Equal Opportunity Employer.

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Are you fully fluent in reading, writing, and speaking both English and Spanish in a professional work environment?*

This position requires sitting at the front desk for extended periods, occasionally lifting packages up to 25 lbs, and wearing personal protective equipment (steel-toe boots, safety glasses) when entering the plant floor. Are you able to perform these duties with or without reasonable accommodation?*

Which software and tools are you comfortable using on a daily basis?*

Are you legally authorized to work in the United States without the need for employer sponsorship, now or in the future?*

How many years of experience do you have in a receptionist, front-desk, or customer-facing administrative role?*

Do you currently reside in Montgomery County, TX?*

This position is 100% on-site, Monday through Friday. Are you able to reliably commute daily to our facility in New Caney, TX (ZIP 77357)?*

Expected Pay:*

Are you willing to undergo a pre-employment criminal background check and drug screen upon receiving a conditional offer of employment?*

Have you ever been convicted of, or pled guilty/no contest to, a felony within the last 7 years?

Note: Answering "Yes" will not automatically disqualify you from employment. Factors such as the age of the offense, the nature of the crime, and the specific duties of the position applied for will be evaluated.*

By submitting this application, I certify that all information provided is true, accurate, and complete to the best of my knowledge. I understand that false or misleading information may result in the disqualification of my application or termination of employment.*

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GCP PAPER USA, INC

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